Compliments

We often receive lovely compliments from residents and relatives. These can be seen in full on our entry here – (What We Offer ). Please do take a look.

From the moment we stepped through the door of Eschol House we both instinctively knew this wonderful environment was the place for mum. We immediately felt the warmth from each and every member of staff and knew that it would be like a home from home for mum. The last 6 weeks have not left us feeling disappointed on the contrary, each and every member of staff we have had contact with has demonstrated the utmost professionalism , warmth and a real interest in making mum’s stay the best it possibly could be. They are genuinely interested in mum and their communication with us is first class.A massive thank you to all the team we cannot recommend Eschol house highly enough.

Submitted by a relative, August 2026

Right from my initial contact with the team at Eshcol to Mum moving in nothing has been too much trouble and the move has been made as smooth as possible.
All the staff are lovely, friendly and very caring and have made Mum feel very welcome. They have also encouraged her to join in some of the activities which is great.
It has been a tough few months for Mum after a bad fall and breaking her hip meaning she could no longer live at home and finding Eshcol has been a great relief for the family knowing she is in a friendly local home and receiving all the care she needs. The food is great and this too has improved Mum’s outlook not to mention the lovely sea view from her room.
Thank you to all the team at Eshcol.
Submitted by a relative, September 2025

The staff were very caring and helped my mother-in-law to make her stay as comfortable as possible. They even let us visit with her cat, which was a great comfort. The lady on reception was great and regularly suggested things that could be done to help my mother-in-law while keeping us informed of any changes during her stay. We were always welcome to visit at any time and were very confident that she was being looked after and in safe, caring hands.

Submitted by a relative, April 2025

When I arrived at Eschol (sic) House I had a lovely greeting from the staff which put me at ease straight away, as I was very frightened and bewildered and from that day every member of staff has been absolutely brilliant and fantastic to me they cannot do enough to help me nothing is to much trouble they go above and beyond and my health is improving and it’s all down to the care, help and support I’m getting from these wonderful people. I also have a lovely room with everything I need in it and feel very happy here.

Submitted by a resident, March 2025

My partner was transferred from a hospice almost 3 months ago and at that time he was very poorly, confused and immobile. The change in him since he has been receiving the amazing standards of care, and nursing professionalism, delivered to all of the Eshcol team is nothing short of miraculous. Alternative pain medication was introduced which meant he regained his personality and humour, he regained a degree of mobility which nobody believed would be possible, and for him, me our family and friends, quality time and quality of life have returned. Every member of staff from senior management, nurses, H.C.A’s, chefs, housekeeping and maintenance, are kind, helpful, knowledgeable, friendly and keep smiling whatever the task or challenges; (including sorting out hospital appointments and transport which is not always straightforward!) I enjoy visiting the home, and home is the right description because it feels like a family environment where I am always made welcome, and given immense help and support in navigating the care system.

Submitted by a relative, October 2024

I have rung Eshcol House on 2 or 3 occasions before we came down on Monday and the staff have been so lovely and helpful. They obviously really care about our relative and know when she is feeling up to speaking, so when we came down on Monday it was obviously not a good time. She was tired and had already had a visitor. We came again on Tuesday to give some family photos and a letter and the carer suggested we look in to see if she was up to seeing us. She was, and seemed really pleased to see us so I can’t thank the staff enough. They had even researched her relative’s husband who she misses, so they could talk to her about him. Wonderful people and place.

Submitted by a relative, July 2024

What an amazing care home, everyone is so kind and considerate. Dad has been with the team here for nearly a year and has settled in so well. Care is first class, food is of a high standard and Dad is delighted when I bring the family dog in for a visit also. This is a real gem of a place and would recommend it to anyone looking for a safe, happy, and settling environment for themselves or a family member.

Submitted by a relative, April 2024