Compliments
We often receive lovely compliments from visitors such as family, friends and visiting professionals.
Below are some of the lovely compliments we have received from friends and family.
There are also some more outstanding comments made at www.carehomereviews.co.uk. Please do take a look.
“My Aunt always said that if she ever had to go into a care home it had to be Eshcol. She arrived in early April 2022, after 7 weeks of hospitals and another care home, all under Covid regulations – with no visitors allowed. She had amazing sight for a 96-year-old and really appreciated her room with
a view of the sea, of Carne and the Nare; places with which she had been familiar as a child. I took photographs of all the pots of flowers to show her. Her room was clean and, she said, disinfected regularly. She was eating a more varied diet than she had at home. Sadly. with her increased frailty and loss of mobility, she had had enough of life and began to withdraw into herself. She died peacefully at the beginning of October. Everyone I met at Eshcol was friendly, caring and kind. Aunty was right to want to go there.”
Submitted by a relative, November 2022
“My Dad was at Eschol House Nursing Home for several months as my aged mother couldn’t cope at home on her own with his daily needs. The staff here were always very friendly to all our family visitors, while he was here he had his 90th birthday, the family were welcomed into the garden for a tea party
in the afternoon, the staff came around playing the guitar and singing “Happy Birthday” along with a birthday cake, what a surprise that was. Nothing was ever too much trouble for the staff on duty however busy they were, and this was made worse at times by Covid, if we phoned they would take the phone to my Dad in his room, we did get him his own mobile phone at one point, Christmas came, Mum was invited to lunch with them all, my Dad had a nice comfortable room with a fantastic sea view, he was, and we were all very well looked after, nothing was ever to much trouble, at my Dad’s passing they gave us time to say our goodbyes, they were all very attentive, bless you all.”
Submitted by a relative, October 2022
“My very dear friend went into Eshcol about 2 years ago; after a short stay in hospital he wasn’t expected to survive for long being on palliative care but he surprised us all. I’m sure it’s all down to the care and attention he received while being at the home. I did ask him what he thought about Ashcol,
he said with a smile, ‘Incredible, the food’s good and tasty with variation’. The home is situated overlooking Portscatho Bay, a very idyllic and beautiful place to recuperate. I would recommend the home to anyone. I wish the staff happy and healthy life in the future and carry on the fantastic work you’re all doing. Regards to all.”
Submitted by a friend, September 2022
“My father had 68 days of happiness with you! How we wish he’d lived longer!
Despite the shortness of his time with you, as a family we saw care done at a level we have never witnessed before. The deep care and attention to his needs were amazing, but you became outstandingly excellent in the way you
Despite the shortness of his time with you, as a family we saw care done at a level we have never witnessed before. The deep care and attention to his needs were amazing, but you became outstandingly excellent in the way you
cared for my Mum and the rest of the family through the last few weeks of his life. I want to say that Eshcol talked about wanting my father to come and be part of their family, even before he arrived. They made that a living reality for us all. Eshcol is simply that – family. My father spent his last days with you and was happy, loved and cared for deeply, we honestly couldn’t have asked for anything more. Thank you!”
Submitted by a relative, September 2022
“Eschol House and all of the team have and continue to, operate with outstanding professionalism. We are always impressed by how genuine and caring everyone who works there is. On arrival, we are always welcomed with the warmest reception and always kept fully updated with any developments. Communications
are very frequent and consistent with exceptional high standards of care and consideration for our family member who is a resident. It is really remarkable that all of the staff are so diligent in the execution of their duties and they go to immeasurable lengths to ensure exceptional care. The team have always delivered to the highest standards and it is a pleasure to see such a fantastic system in operation particularly during the pandemic. It is a credit to them all for their outstanding performance. I would wholeheartedly recommend this care home and know from experience in the medical sector how special they are.”
Submitted by a relative, August 2022
